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CLAIRHURST PEDIATRICS COVID-19 UPDATE
WE ARE DOING OUR BEST TO STAY OPEN AND HELP OUR PATIENTS WHO NEED MEDICAL CARE WHILE INSURING THE SAFETY OF ALL OUR PATIENTS AND STAFF AND WE NEED YOUR HELP:
1.WALK IN CLINIC IS CANCELLED – IF YOUR CHILD IS SICK, DO NOT COME TO THE CLINIC. PLEASE USE THE CONTACT US TAB HERE ON THE WEBSITE, SEND US A BRIEF EXPLANATION OF THE SICKNESS WITH A NUMBER WE CAN REACH YOU AND A DR WILL RETURN YOUR CALL.  IF IT CANNOT BE RESOLVED BY PHONE, An APPOINTMENT MAY BE GIVEN.
2. IF YOU HAVE TRAVELLED OUT OF PROVINCE OR COUNTRY IN THE LAST 14 DAYS, STAY HOME, SELF ISOLATE AND USE STEP 1 IF YOU ARE SICK
3. CROWD CONTROL: PLEASE LIMIT THE NUMBER OF PEOPLE COMING TO OUR OFFICE, IF POSSIBLE LEAVE OTHER CHILDREN AND FAMILY MEMBERS AT HOME.
4. APPOINTMENTS: IF YOUR CHILD IS SICK DO NOT COME TO YOUR APPOINTMENT, FOLLOW STEP 1 ABOVE. OUR DR’S WILL BE CONSULTING VIA PHONE AND VIDEO CONFERENCING (SOON TO BE AVAILABLE) FOR ALL NON URGENT MEDICAL APPOINTMENTS(Check ups that can’t wait, counselling, general follow-ups). GENERAL CHECK UPS DO NOT NEED TO COME TO THE OFFICE AND CAN BE REBOOKED IN THE FALL.  THIS WILL ALLOW FOR OUR NEWBORNS AND YOUNG BABIES TO COME FOR THEIR NECESSARY WELL VISITS AND VACCINES IN A CLEAN AND SAFER ENVIRONMENT. Only ONE person should accompany the child to an appointment.
5. PRESCRIPTION REFILLS: To avoid coming to the office please send a message via the website with ALL of the following: NAME OF THE MEDICATION, PHARMACY FAX NUMBER. Our staff will not be calling pharmacies for the fax number and many prescriptions are not accepted over the phone.
6. CANCELLATIONS: Many patients are “not showing up” for appointments, a call or message is required 48 hours prior; of course, if things change with the Government Guidelines we will let you know as we re-arrange our office practices to keep everyone safe.  We have babies and children that do still need to see the Dr and they would like your spot if you are not coming.  

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Saturday 28th & Sunday 29th MarchWEEKEND ON CALL DR – Clairhurst Pediatrics Patients ONLY
Please use the contact us tab on the home page of this website to send a message with brief detail of the sickness. A pediatrician will call you back to advise, if an appointment is necessary they will ask you to come in at an allocated time.
PLEASE: Only one parent to accompany the patient
You must have an appointment – If you come and you are not booked you will be turned away – WALK IN IS CLOSED

We are doing our best to help our patients through a very difficult time and appreciate your patience support in helping us keep our social distance.

CLOSED
NO NURSE AVAILABLE
Our Nurses our working at the hospital – Front Line Covid 19 Screening and we will not see them for a while.
Thank you Nancy and Sarmila, stay safe and see you at the other end….
CLOSED

PLEASE NOTE:

The walk-in clinic is only available to patients who are sick and registered at Clairhurst Pediatrics.  Please bring your child’s health card. If your own paediatrician is unavailable on the day the patient needs to be seen, another paediatrician will be happy see them.

We are unable to fill out forms and provide letters during Walk-In.  Please feel free to leave them with us.  It will take a minimum of 2 weeks for us to complete them for you.

IN AN EMERGENCY, DO NOT COME TO THE WALK-IN CLINIC.  CALL 911 OR GO DIRECTLY TO YOUR NEAREST HOSPITAL EMERGENCY ROOM.

Why do we have a Walk-In Clinic?

Over the past several years, we have adopted a walk-in model for urgent visits when your child is ill and needs to be seen within a day or two. This means that every day, our registered patients can been seen walk-in basis. There are two main reasons why we have chosen to do this:

1) It provides equal access to all of our patients and ensures that any of our patients can be seen on any day they are ill. There is no such thing as “no appointments left” for a given day as long as parents respect the walk-in clinic hours and are prepared to wait.

2) It attempts to separate the “well visit” patients, who are not likely to be contagious, from the ill patients. This is particularly important for families who bring their newborns and young infants for well visits.

The wait to be seen at the walk-in is variable and unpredictable. Sometimes there is no waiting time, and sometimes the wait can be more than one hour. While we strive to be as efficient as possible and respect your time, we hope that our patients appreciate that our goal is to provide the best care possible, and some visits require more time.