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Medical Advice Request

The medical advice request is intended for non-urgent questions as calls will be returned within 1-2 business days, typically at the end of the day.  The request will be returned by telephone, not by email. There is a charge for this service unless you have subscribed to the Annual Fee Program.

There are some conditions that must be seen to receive medical recommendations (for example: skin disorders, breathing etc.) If the doctor thinks the condition needs to be seen, a staff member may return your call to book an appointment or advise you to use the walk in.

If the problem is urgent, please attend one of our daily walk in sick visits or go to the nearest Emergency Room.