FAQs

There are a number of options in the neighbourhood.

Green P Parking on the south east corner of Bathurst & St Clair.

Green P Parking under the building directly south of us, entrance is on Vaughan Road.

Green P Parking behind Tim Hortons, entrance on Kenwood Avenue, west on St Clair from Bathurst, on the north side.

Meter Parking on the street on the south side of St Clair west of Bathurst and on the east side of Vaughan Road south of St Clair.

Monday to Friday 9am to 5pm, phones are answered from 9.00am – 4pm.

Clairhurst patients should use our walk in.
On weekends and holidays, the on call Dr will be posted on our website and our phone message.
If this is an emergency, go directly to your nearest Hospital or Emergency Department

Call your pharmacy, they may have repeats still available, if not, ask them to fax a repeat request to us. 416-531-1639 or use the prescription form on our website.

Should the doctor need to see the patient before refilling we will contact you.
There is a charge for a prescription refill

Use the form on this website to request your immunization/vaccine record.
Fill out one form per child and we will provide your child’s vaccine record

Forms take a couple of weeks, be sure to fill out the patient name and demographics as well as your part of the form before sending it to us via the form requirements tab on our website.

If you would like the form emailed back to you please let us know and we will email it to the email address on the patient file unless you tell us otherwise. We cannot email forms to a third party; parents and legal guardians only.

Check the form and if it requires a recent physical or blood pressure you need to book an appointment with your doctor (many camp and school trip forms require a visit to your doctor). Please plan ahead as we cannot accommodate last minute appointments for form check-ups we book a few months in advance.

Forms must be filled out by your own doctor. If your doctor is out of the office you will need to wait for their return so planning ahead is absolutely necessary to avoid disappointment.

Forms are not covered by OHIP, there will be a charge.

If you need a referral to a specialist, you will need your pediatrican or GP to fax a referral to the specialists office.  You will need to see your doctor for the issue before a referral is provided.

Annual check ups are booking 3-4months in advance.  We have limited space for follow-up or non sick issues.

Of course if your child is unwell or the condition cannot wait Clairhurst patients can come to our walk in.

We do not have sick child appointments.

We understand its frustrating as our phone lines are constantly busy, use our website to send a message and we’ll get back to you.  We respond daily to most website messages.

We endeavor to return phone calls and messages in a timely manner,

However, with phone messages, often bad reception from mobile phones, inaudible (speaking quietly, background noise, not leaving a clear phone number or name) prevents us from returning calls.

Website messages: This method is much easier as we have the patients details so we can look up the details and phone numbers that are often typed in in-correctly.

Please bear in mind that requests often need an answer or action from the doctor.  Our doctors are busy with patients throughout the day, so often it takes a few days to compile the information needed to respond.  Sometimes your pediatrician is on vacation and your message waiting for them to return.

Not all services are covered by OHIP.  You will receive an invoice if you have received a service that your OHIP does not cover.  For example: letters, camp forms, prescription repeats and physicals, missed appointments.

E-transfer to: clairhurstpayment@gmail.com

Be sure to put the patient name and date of birth in the e-transfer message so your payment can be applied to the correct child’s account.

Credit card – call the office 416-531-3331

Cheque: made payable to the Dr that provided the service (on the invoice) and mail to 1466 Bathurst Street, Suite 201 Toronto,M5R 3S3